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Software Products > Flowan Help Desk > System requirements
System requirements
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Hardware and Software requirements
SaaS (Hosted) Option (Enterprise and Small Business Editions)
Web Server
n/a (provided by Flowan SaaS environment)
Database Server
n/a (provided by Flowan SaaS environment)
Client
Microsoft Edge, Mozilla FireFox, Google Chrome
Adobe PDF viewer
Traditional Installation Option
Web Server
Microsoft Windows 2016 or higher
Microsoft IIS
Minimum 512 MB RAM
Minimum 100 MB free disk space
Microsoft .NET 4.x Framework
Access to an SMTP and POP3 mail server
Database Server
Microsoft Windows 2016 or higher
Microsoft SQL Server 2017 or higher
Minimum 1 GB RAM
Minimum 500 MB free disk space (depending on anticipated transaction/request volume)
Microsoft SQL Server full-text indexing
Microsoft SQL Reporting Services (SSRS)
Client
Microsoft Edge, Mozilla FireFox, Google Chrome
Adobe PDF viewer
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Flowan Help Desk features
Case Management
Intelligent case routing
Workflow management
Mobile interface
Custom form fields
Real-time dashboard
Centralized support
Knowledge base
Customer surveys
Email integration
LDAP integration
Comprehensive reporting
Software benefits
Purchasing options
System requirements
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Contact Us
Flowan Software Inc.
31300 Solon Rd.
Suite 11
Solon, OH 44139
Toll-Free: (877) 735-6926
Phone: (216) 595-2768
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