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Software Products > Flowan Help Desk > System requirements
System requirements
Hardware and Software requirements
SaaS (Hosted) Option (Enterprise and Small Business Editions)
Web Server
  • n/a (provided by Flowan SaaS environment)
Database Server
  • n/a (provided by Flowan SaaS environment)
Client
  • Microsoft Edge, Mozilla FireFox, Google Chrome
  • Adobe PDF viewer
Traditional Installation Option
Web Server
  • Microsoft Windows 2016 or higher
  • Microsoft IIS
  • Minimum 512 MB RAM
  • Minimum 100 MB free disk space
  • Microsoft .NET 4.x Framework
  • Access to an SMTP and POP3 mail server
Database Server
  • Microsoft Windows 2016 or higher
  • Microsoft SQL Server 2017 or higher
  • Minimum 1 GB RAM
  • Minimum 500 MB free disk space (depending on anticipated transaction/request volume)
  • Microsoft SQL Server full-text indexing
  • Microsoft SQL Reporting Services (SSRS)
Client
  • Microsoft Edge, Mozilla FireFox, Google Chrome
  • Adobe PDF viewer