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Flowan Patient Relations Software Benefits
Ensure regulatory compliance for patient grievances, complaints, and incidents
The focus on quality patient care continues to be one of the primary concerns for regulating the healthcare industry. Standards and regulations such as HIPAA, PSQIA and CMS are requiring organizations to carefully track and audit patient relations issues.
You need to ensure that your organization effectively handles written or verbal complaints regarding patient care, harm, neglect, or abuse as well as incidents and the risk related to incidents. Ensuring that all complaints, grievances and incident are managed is critical for hospitals that need to ensure compliance with the CMS Hospital Conditions of Participation.
Flowan Patient Relations software offers you a web-based, cost-effective and easy to use solution for managing patient grievances and complaints. It will help ensure that you are meeting your regulatory requirements for tracking responses to patients.
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Flowan Software Inc.
31300 Solon Rd.
Suite 11
Solon, OH 44139

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Phone: (216) 595-2768

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