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Hardware / Software Requirements
 
Flowan Help Desk - Hosted SaaS Solution (including the Small Business Edition)
Client:
  • Microsoft Internet Explorer 5.5 or higher (standard Flowan interface)
  • Microsoft Internet Explorer 5.5 or higher and FireFox 2.0 or higher (request entry form)
  • Adobe PDF viewer
Flowan Help Desk - Traditional Installation
Web Server:
  • Microsoft Windows 2003 or Microsoft Windows 2008
  • Microsoft IIS 6.0 or higher
  • Minimum 512 MB RAM
  • Minimum 50 MB free disk space
  • Microsoft .NET 2.0 Framework
  • Microsoft Internet Explorer 5.5 or higher
  • Access to an SMTP and POP3 mail server
Database Server:
  • Microsoft Windows 2003 or Microsoft Windows 2008
  • Microsoft SQL Server 2005
  • Minimum 1 GB RAM
  • Minimum 100 MB free disk space
  • Microsoft SQL Server Full-text indexing
  • Microsoft SQL Reporting Services
  • Microsoft Internet Explorer 5.5 or higher
Client:
  • Microsoft Internet Explorer 5.5 or higher (standard Flowan interface)
  • Microsoft Internet Explorer 5.5 or higher and FireFox 2.0 or higher (request entry form)
  • Adobe PDF viewer