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Multi-lingual Versions - Do you speak my language?
 
In today’s global marketplace it’s not easy to support your world-wide customer base from one centralized location. It’s often necessary to create regionalized help desks that operate independently and are staffed and managed by people local to the region. Customers are then serviced by representatives who speak their language and work in their same time zone.
 
Flowan Help Desk supports the above scenario by providing multi-lingual capability.