With the emphasis on electronic medical record retention you need an easy way to retrieve information for past patient grievance and complaint cases as well as incidents (both patient and non-patient related). The Flowan Patient Relations software offers a very powerful and easy to use search screen for this purpose.
The screen provides various search fields for finding past patient cases and incidents. By using the search fields, you are able to refine the number of case returned by the search and also sort the results.
From the search results area of the screen, you can click on any of the patient cases or incidents and view the detailed data. The search screens also allow you to export the search result data into an Excel formatted file.
Flowan Patient Relations software provides a very cost effective solution to help ensure you're meeting HIPAA, PSQIA, CMS and other regulatory requirements.