Mobile devices continue to grow in capabilities and, in some cases, are replacing the laptop as the mobile computing device for users and customers.
With that in mind we’ve added a mobile interface to our Flowan Help Desk software to allow requests to be submitted into your Customer Service help desk directly from a mobile device. Our interface is entirely web-based and is supported on almost every mobile device available.
The Flowan mobile interface is fully featured and provides a complete solution for mobile devices. With the mobile interface users can:
- View notices posted on your help desk home page
- Submit customer service requests/cases
- View and add notes to open customer service requests/cases
- View closed (solved) customer service requests/cases
Flowan Help Desk Software provides a very cost-effective and easy to use solution for managing your customer service support and IT help desk activities resulting in world-class customer service.