Where Ideas and Innovation Never Stop Flowing
Flowan Patient Relations
Patient Relations Software
  • Entirely web-based
  • Track patient grievances and complaints
  • Ensure compliance in responding to patient cases
  • Powerful case searching capability
  • Create and track tasks related to patient cases
  • Automatic target date warning email notifications
  • Comprehensive case audit reporting
  • Track and audit patient case data changes
  • Patient data synchronization
  • Create custom requirements for case resolution
  • File attachment support
  • Spell checking
  • SaaS (hosted) or traditional installation options
Flowan Help Desk
Service Desk Software
  • Entirely web-based
  • Flexible design for handling any type of request
  • Intelligent case routing and workflow
  • Powerful custom forms (self service)
  • Knowledge base
  • Real-time dashboard
  • Web chat
  • LDAP integration
  • File attachment support
  • Powerful search and export capability
  • Mailbox monitoring with automatic case creation
  • Survey capability
  • Spell checking
  • Comprehensive reporting (Service Level target analysis)
  • Multi-lingual support
  • SaaS (hosted) or traditional installation options
Flowan Sentinel
Server Monitoring Software
  • Entirely web-based
  • Centralized configuration capability and centralized monitoring
  • Monitor Windows event log warning and error events
  • Low disk space monitoring
  • Hardware and software data collection
  • Event log history for all monitored servers
  • Powerful search capability for event log history information
  • Comprehensive reporting
  • Flowan Help Desk integration
  • Small agent footprint
  • Define event filters for ignoring selected error and warning events
  • "After hours" email notification capability
  • SaaS (hosted) or traditional installation options
Contact Us
Flowan Software Inc.
31300 Solon Rd.
Suite 11
Solon, OH 44139

Toll-Free: (877) 735-6926
Phone: (216) 595-2768

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